COMMUNITY NEWS
Ithmaar Bank inaugurates the relocation of its Muharraq branch
Oct 20, 2019 1:51 PM
Ithmaar Bank, a Bahrain-based Islamic retail bank, inaugurated today a new branch in Muharraq as part of its efforts to continuously improve its customers’ banking experience.
Ithmaar
Bank, a Bahrain-based Islamic retail bank, inaugurated today a new branch in Muharraq as part of its efforts to continuously
improve its customers’ banking experience.
The
branch, which is more accessible and offers better parking facilities than
Ithmaar Bank’s earlier branch in Muharraq, was commissioned in response to
customer demands and underscored how seriously the Bank takes customer
feedback.
Ithmaar
Bank Chief Executive Officer, Ahmed Abdul Rahim, inaugurated the new branch in
a ceremony attended by Ithmaar Bank Deputy Chief Executive Officer, Banking
Group, Abdul Hakeem Al-Mutawa, Ithmaar Bank General Manager, Retail Banking
Group, Mohammed Janahi, other Bank officials and branch customers.
The
new full-service branch, located within the new Muharraq Central Market
complex, was designed to efficiently serve both individual and corporate
customers at the complex, while also serving the fast growing commercial and
residential area nearby. The new branch maintains Ithmaar Bank’s network of 16
branches and 42 ATM machines, one of the largest retail banking networks in
Bahrain.
“We are pleased today to celebrate the
opening of the Muharraq branch,” said Abdul Rahim. “We are committed to becoming
the retail bank of choice in Bahrain – and, to do so, we must continue
listening closely to our customers and enhancing their banking experience by
improving our products and services, as well as our delivery channels,” he
said.
“We listen closely to our customers’
demands, and we work to meet or exceed their expectations,” said Abdul Rahim.
“This new Muharraq branch is an example of just how seriously we take our
commitments to customer satisfaction,” he said.
“The
move of Muharraq branch to a new location underscores the Bank’s commitment to continuously investing
on improving its customer service offerings and helps meet growing customer
demand in that area,” said Abdul Rahim. “We try our best to be as close to our
customers as possible, especially in fast growing or densely populated areas to
ensure offering our services for a large segment of our customer base,” he
said.
Ithmaar Bank was recently named “Best Bank
for Personal Finance in Bahrain” by the World Union of Arab Bankers (WUAB) at a
high-profile ceremony hosted in Beirut, Lebanon, and attended by senior bankers
from across the Middle East. Ithmaar Bank earned the prestigious award
following a comprehensive selection and review process that was conducted by a
committee of high-level economists and banking professionals, as well the
research department of the Union of Arab Banks (UAB) and the WUAB.